When we talk about digital transformations (i.e. the Internet of Things, Automation, etc.) we tend to think of them as a way to solve one problem. While they can be useful for this approach, their real power lies in embracing the technologies as a way to continuously innovate so we are always solving our most pressing business problems. In order to achieve this, though, we need a roadmap.
Step 1. Start with the Problem
The easiest way to start is by stating the problem(s) you want to solve. After all, you can’t solve a problem until you know what it is. Some of these problems will be obvious, while others you may only find once a customer or employee points them out to you. Either way, a list of problems is the perfect place to start. Once you have your list, the next step is to identify your most pressing problem.
Step 2. Follow in Other’s Successful Footsteps
Once you have identified the problem you want to solve, the next step is to find a solution. Unfortunately, all this new technology can give us multiple ways to solve a problem. That’s also a good thing, though, because you will find blog posts and studies on what has worked for other companies. It may take some time to find the right solution, but it’s worth it.
Step 3. Test, Test, Test
Once you have found a solution, you need to run tests and pilot programs to make sure that you are getting the outcomes you want. This may involve siphoning off current resources (such as space, people, and technologies) to make sure the test is comprehensive.
Step 4. Scale Your Solution
Once your results are favorable, it’s time to scale the solution and incorporate into your existing processes. You will want to monitor the new solution for a while to make sure that there are no pitfalls which could not be seen during the test. Then, rinse and repeat with another problem.